Support

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How can we help you?

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Additional Resources

  • Current Network Status
    Check your server’s current availability status.
  • Uptime Reports
    Reports of server uptime from our 3rd party monitoring service.
  • Contact Information
    Ways to contact the various SnapBlox departments
  • Blox Portal
    Use the portal to manage all aspects of your account including submitting tickets to our Genius Team
  • Knowledge Base
    Searchable database of common questions and support issues. If you think of something that is missing from here, let us know and we’ll add it.
  • Official Maintenance and Outage Notices
    The official source for up to the minute information from our operations crew regarding outages, maintenance, and other tangy technical tidbits.
  • SnapBlox News and Ramblings
    This is where we talk about what’s going on here at SnapBlox. Catch all kinds of useful info here including our popular “State of SnapBlox” posts. It’s like a mini State of the Union address, except SnapBlox is “the Union” and it’s given by members of the Management Team.

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Want to read more about our policies?

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Just got started and have a few questions?

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