Connect with customers, increase sales and grow your business
RatePoint gives businesses and organizations the tools to grow in one easy-to-use package
RatePoint's easy-to-use tools empower small businesses to connect with their customers and grow their business.
Every customer interaction provides an opportunity to grow your business and improve your reputation while attracting new customers. Get Customer Feedback, Email Marketing, & Survey tools all in one package.
RatePoint Standard
Signup today and get a FREE 30-day trial.
All the tools needed for your medium to large business.
As low as $30.00/mo
RatePoint Plus
All the features needed for medium sized business
RatePoint Plus has larger email distribution for survey tools and marketing services.
As low as $60.00/mo
RatePoint Enterprise
All the tools needed for your medium to large business
RatePoint Enterprise allows for departments and|or organizational units and advanced reports.
As low as $95.00/mo
RatePoint Enterprise Plus
Enterprise Level Capabilities for maximum customer visibility.
RatePoint Enterprise Plus has everything needed for superior reporting and customer contact.
As low as $170.00/mo
RatePoint Overview
RatePoint's packages include easy-to-use tools to help manage your customer feedback, email marketing and surveys.
| Overview | |
|---|---|
| Customer Feedback | Helps you attract new customers--over 77% of online shoppers turn to consumer reviews when making a purchasing decision. Research also shows that when customers are prompted for feedback they leave more of it and it is generally positive. |
| Dispute Resolution | Helps you manage your online reputation--by requiring a good faith effort to resolve disputes, businesses and consumers have resolved over 90% of their negative reviews through RatePoint. |
| Email Marketing | keeps you in touch with your current customers. Use RatePoint's easy-to-use templates to create newsletters, promotions, and more. Analyze your campaign data with e-mail reporting, tracking and graphing features - including open and click through rates. |
| RatePoint's Dashboard | provides you with up-to-date data on your RatePoint account including historical review data, review and dispute alerts and traffic statistics. Use the information to optimize and grow your business. |
| Survey tools | help you to quickly create and send great looking customer satisfaction surveys. Find out how you are doing or how you can improve your business directly from your customers. |
