Portal Home > Knowledgebase > Billing > I paid all the invoices that were due on my account why am I still suspended?
Your account will remain suspended, despite your balance, until you email billing@snapblox.com saying something like the following: "Hello, my domain is yourdomain.com and I just paid all the invoices due on my account. However, I'm still suspended." Once our billing department receives your correspondence, your site should be promptly unsuspended.
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