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The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.

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Articles

Article I received an email saying I would receive up to 3 months to my new SSL certificate if I renewed soon. Where is my extra 3 months?
  You may have received an email stating your SSL certificate vendor will add up...
Views: 793
Article Do SSL certificates work in all web browsers?
SSL Certificates are compatible with 99.9% of all browsers, including all major web browsers.
Views: 618
Article How do I create a CSR - Certificate Signing Request - for my cert?
Depending on the certificate that you will be purchasing, the instructions on generating a CSR...
Views: 628
Article How do I get my CSR for SSL certificates within the Linux Plesk control panel?
You can obtain your CSR to get your SSL certificate by clicking on the domain in question, then...
Views: 659
Article How do I have my SSL certificate re-issued?
You can have your SSL certificate re-issued by following the appropriate set of instructions...
Views: 397
Article How does SSL work?
An SSL certificate is a file installed on the web server that a web site is running on. This file...
Views: 772
Article How many domain names does a certificate secure?
The SBS certificates support the domain name and the "www" record. For GeoTrust and Verisign,...
Views: 629
Article I changed web servers, and my certificate no longer works. Can I get the certificate reissued?
Yes. On your new web server, generate a new CSR for your certificate. For most CAs, you can...
Views: 623
Article One of my clients need to have their certificate reissued. How do I do that?
The specific procedures vary depending on the brand of certificate your client has purchased....
Views: 603
Article What benefit is there to purchasing a higher assurance certificate?
Low assurance certificates that perform domain only verification only encrypt the connection....
Views: 393
Article What does the green address bar do?
The green address bar is a quick and intuitive way to ensure visitors to your site that your...
Views: 948
Article What is a CA?
CA stands for Certificate Authority. A CA is the company issuing the certificate that does all of...
Views: 613
Article What is a CSR?
CSR stands Certificate Signing Request. A CSR is a special key generated by a web server using...
Views: 628
Article What is SGC?
"Server Gated Cryptography" ("SGC") was developed for legacy computers and browsers that only...
Views: 370
Article What is SSL?
SSL stands for Secure Sockets Layer. It is an encryption layer that encodes information that is...
Views: 389
Article What is the difference between a domain validation certificate and higher assurance certificates?
Higher assurance certificates such as Organization Validation and Extended Validation require the...
Views: 648
Article What is the difference between a quick validation certificate and higher assurance certificates?
Higher assurance certificates such as Organization Validation and Extended Validation require the...
Views: 411
Article Why did I get "unsupported extensions: when I enter my CSR code?
    If you are generating your CSR either from WHM or other Linux based server,...
Views: 396
Article Why do I need an SSL certificate for my site?
If your site sends or receives sensitive information, including accepting payment information,...
Views: 624
Article Why should I consider selling SSL certificates to my clients?
With more and more consumers engaging in ecommerce, and the number of online storefronts on the...
Views: 638

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